We’re Hiring: Multi-Role Technician

Rodeo Adventure Labs: Multi-Role Technician

About Us

We are a vibrant bicycle company renowned for our innovative designs, exceptional quality, and commitment to innovation. Our passion for cycling and dedication to the community has positioned us as a beloved brand among cycling enthusiasts worldwide. We are searching for a new member of our team at Rodeo Labs HQ in the form of a critical role that integrates everything we offer in the form of Rodeo Labs products such as complete bikes, wheels, and accessories. This person will eventually become our lead multi-role technician, but not before being trained in our best practices and many of the different facets that combine to form the products and services that we offer.

Location

This role is based at our headquarters in Lakewood, CO which sits in the larger Denver metro area.
Hours

This is a full-time, 40 hour per week position. The position will begin with a one month trial period to make sure of a good fit.

Role Overview

We’re hiring multi role team member to contribute to our in-house workshop. This is more than a mechanic role— it’s about being involved in many points of the operational experience at Rodeo Labs. The person that we are looking for may not yet have all of the skills that are listed in the role responsibilities below, and that is okay. We’re looking for a person with a positive, problem solving mindset, and someone who is eager to learn a wide range of skills that go into giving our customers and patrons great experiences. Ultimately this role is intended to become a lead service course technician with mastery of many facets of the overall operation as needed. This role requires a dedication to detail in every facet of work. This role requires having or gaining familiarity with modern gravel, adventure, and road components and standards and a hunger to keep learning as the landscape is ever evolving.

Key Responsibilities

• Build high-end gravel and adventure bikes to exacting standards
• Execute custom wheel builds with precision, performance, and longevity in mind
• Learn inventory management systems that keep things organized and efficient. Suggest improvements with an eye towards implementation over time.
• Maintain a clean, focused, and professional service course environment
• Solve problems creatively—whether that means adapting a tricky build or engineering a cleaner solution
• Learn the customer service side of the Rodeo Labs process and be able to assist when needed.
• Learn the shipping process of Rodeo Labs and be able to assist when needed.
• Learn about the custom paint / process at Rodeo Labs so that decisions and workflow decisions can be made and adapted to the niche needs of the paint department workflow. (You will not need to learn how to paint bikes, but rather just gain awareness of the custom paint workflow and process)
• Bring positivity, pride, and attention to detail into every project, every day
• Rodeo roles are multi modal. When situations arise, it is expected that team members step up to fill other roles which could include interacting with customers, pitching in on shipping fulfillment, assisting with frameset finish and prep, and maintaining facilities in general. 

Requirements

• A positive attitude and outlook. Creating and building custom bicycles is extremely technical, fickle, and challenging. Attitude and outlook are the difference between success and frustration.
• A systems-minded approach to inventory, with a knack for streamlining operations
• A collaborative mindset and outlook.
• A genuine appreciation for thoughtful design, adventure, and the work of your hands
• Passion for riding exploring the world by bike. Riding is in our DNA and informs the passion for how we design and build bikes.We primarily create gravel and multi surface adventure and endurance bikes. A passion for this genre is a must.
• A mindset for systems building and improvement is required. Custom built bikes are inherently complex and unique, and require a strong commitment to detail management, intentional communication, and non stop process refinement in collaboration with the entire Rodeo team. 

What We Offer

• Compensation will be determined by experience. If we are training from scratch (i.e. is not an experienced wheel builder or mechanic) we will start at $20/hr. Dependent on proficiency and impact, the upper compensation band is $33.65/hr.
• Accrued PTO, increasing over time up to 15 days / year.
• The ability to collaboratively time shift days and hours worked to allow for a flexible work / life balance.
• Occasional work-sponsored travel and bike trips as we attend events and engage with our community.
• A dynamic, flexible, and supportive work environment where creativity and innovation are encouraged.
• Opportunities for company supported professional development and skill enhancement.
• The chance to be part of a passionate team making an impact in the cycling community and culture.

Complete the assessment below as the first step in the application process. Thank you!

We are not accepting resumes for this role. Our goal with this application is to use evidence-based hiring practices. We want applicants who might typically be overlooked to have the opportunity to standout through this selection process. To accomplish this, we have removed requests for information found in standard job applications that research has found does not predict job performance and that leads to errors in selection judgements in the form of bias and noise – e.g., prior work experience & tenure, assessment of interpersonal fit prior to onboarding, perceptions of a chrononormative career path (i.e. checking off life’s check boxes at specific life stages), degrees earned & names of schools attended.

Applications will be accepted until the position is filled.

Rodeo Labs is an equal opportunity employer. This job listing complies with Colorado’s Equal Pay for Equal Work Act (EPEWA).